Telefon-Hotline mit Patientenfürsprecher des Klinikums Saarbrücken

Tag des Patienten : Offenes Ohr beim Klinikum

Saarbrücken Das Klinikum Saarbrücken bietet am Samstag, 26. Januar, von 10 bis 12 Uhr zum bundesweiten Tag des Patienten eine Telefon-Hotline an. Unter der Nummer (01 70) 3 82 09 98 wird der Patientenfürsprecher des Klinikums, Martin Horzella, für Fragen zur Verfügung stehen.

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Patientenfürsprecher leisten einen Beitrag zur Patientenorientierung, indem sie ein offenes Ohr für die Sorgen und Nöte von Patienten anbieten. Bei Problemen mit dem Klinikpersonal versuchen sie zu vermitteln und zusammen mit der Klinikleitung Lösungen zu entwickeln. Sie unterliegen der Schweigepflicht. Auch Verbesserungsvorschläge nehmen sie an.

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